Personal. Fast. International.
Support you can rely on
You have questions, but no one is available? Not at Channel Pilot Solutions. Whether it's the Black Friday rush or custom setups: We're here when you need us.
Trusted by leading online retailers
No waiting, no frustration
Many tools rely on the call center principle. Customers have no fixed contact persons; chatbots replace human contact.
At Channel Pilot Solutions, every customer receives their own Business Development Manager and Onboarding Manager. A team that knows your shop and your needs as well as you do.
A team that truly knows you
Your satisfaction is our mission
Sustainable sales success only arises when you and Channel Pilot Solutions are a well-coordinated team. That's why it's our top priority that you feel comfortable and always have a contact person by your side. To ensure the quality of our support, we regularly conduct satisfaction checks.
We are proud that the majority of our customers appreciate our excellent customer service. Since 2023, Channel Pilot Solutions has also been recognized as the best feed management tool on OMR Reviews.
Voices from Practice
What Customers Say About Us
This is how companies achieve real results in multichannel with Channel Pilot Solutions
E-Commerce.
OMR Reviews Leader
258 reviews on OMR with 5 stars
FAQ
Your questions, our answers
Your own onboarding manager will guide you through the entire process, ensure a stable setup, and align everything with your systems, markets, and product ranges.
Through regular satisfaction checks, clear processes, and an experienced team. That's why we have been the best-rated feed management tool on OMR Reviews since 2023. You can find more information about our support here.
Yes. We manage marketplaces and feed channels in DACH, Spain, France, and many other markets – with experienced international experts.
Very quickly, even during peak times like Black Friday. We work proactively and will contact you as soon as we identify potential for optimization or problems.
Yes, every customer receives personal contacts who know your shop, your setups, and your requirements.
About your dedicated Business Development Manager or Onboarding Manager. For technical questions, our support team is also directly available to you – no call center, no ticketing system.
Minimal. Channel Pilot Solutions connects seamlessly with your existing systems. Your team saves time from day 1.
Ready for the next step?
Request your personal demo now or get individual advice. We'll show you how Channel Pilot Solutions simplifies your e-commerce processes.
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