Personalised. Fast. International.
Support you can rely on.
No waiting on hold, no frustration.
A team that really knows you.
Personal Success Crew
Technical Support & Business Development
Proactive solution finders
We don't just react, we think ahead – especially during peak periods such as Black Friday.
Full-Service Onboarding
Your own onboarding manager ensures that everything is running smoothly before it needs to run.
Scalable setup
No matter how large your product range or how complex your setups: we grow with your requirements.
Eye-level contact
No bots. Real people with years of experience in e-commerce.
Globale expertise
We offer support for international markets, in your language.
Your satisfaction is our mission.
What our customers say
We have been a satisfied Channel Pilot Pro customer for 6 years now and connect hundreds of international feed-based channels. In addition, the control modules enable us to effectively optimize the price search engines in all countries.
Anika Kreißl
Online Marketing Specialist
Frequently asked questions about Channel Pilot Pro and support
Through your dedicated Business Development Manager or Onboarding Manager. For technical questions, our support team is also available to assist you directly – no call centres, no ticket system.
Yes. Every customer is assigned personal contacts who are familiar with your shop, your setups and your requirements.
Very quickly – even during peak periods such as Black Friday. We work proactively and get in touch as soon as we identify potential for optimisation or problems.
Your own Onboarding Manager will guide you through the entire process, ensure a stable setup and tailor everything to your systems, markets and product ranges.
Yes. We manage marketplaces and feed channels in Germany, Austria, Switzerland, Spain, France and many other markets – with experienced international experts. You can find a detailed list here.
Through regular satisfaction checks, clear processes and an experienced team. That’s why we’ve been the highest-rated feed management tool on OMR Reviews since 2023.
Ready to get started with Channel Pilot Pro?
Request your personal demo now or get individual advice. In just a few minutes, we’ll show you how Channel Pilot Pro simplifies your e-commerce processes – from product data to pricing.
